Shipping policy
Shipping Policy
Effective Date: July 27, 2026
Thank you for shopping with Kozy Karigari. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy before placing an order.
Order Processing
All orders are processed within 1–3 business days after successful order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Once your order has been processed and shipped, you will receive a confirmation email with your tracking details, where available.
Delivery Timeline
We deliver across India. Estimated delivery times are:
Metro Cities: 3–7 business days
Other Cities & Towns: 5–10 business days
Remote Locations: 7–12 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. From time to time, we may offer free shipping promotions on selected products or orders.
Cash on Delivery (COD)
Cash on Delivery is available for eligible PIN codes. Availability of COD is determined based on your delivery location and may not be available in all areas.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email or SMS (where applicable). You can use the tracking information to monitor your shipment's progress.
Delivery Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, transportation disruptions, courier issues, or high order volumes.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing an order. Kozy Karigari is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
Damaged or Missing Packages
If your order arrives damaged, incomplete, or appears to have been tampered with, please contact us within 48 hours of delivery. We recommend recording an unboxing video and taking clear photographs to help us investigate and resolve the issue promptly.
Contact Us
For any shipping-related questions or assistance, please contact us:
Kozy Karigari
Email: kozykarigari@gmail.com